Frequently Asked Questions


What is it all about?

Where do you ship and how much does it cost?

When will my bows ship?

When do I get charged?

When is the deadline to order to receive next months bows?

What types of bows can I expect?

Are they suitable for newborns?

What if I don't like them?

Can I select the bows?

Can I see the bows before they arrive?

What if I want to get one for both of my daughters, or her friend too?

I have a promo code, how do I use it?

What if I my bows arrived damaged?

I forgot my password, how do I reset it?

Gift Subscriptions

Can I get a gift subscription?

Changing & Cancelling Subscriptions

Can I change my subscription?

Can I update my shipping address or credit card details?

Can I cancel my subscription?

Can I exchange my bows for a different style?