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SPOTS FOR JANUARY OPENING SOON

Frequently Asked Questions

General

What is it all about?

Where do you ship and how much does it cost?

When will my bows ship?

When do I get charged?

When is the deadline to order to receive next months bows?

Are they suitable for newborns?

Can I select the bows?

Can I see the bows before they arrive?

I have a promo code, how do I use it?

I forgot my password, how do I reset it?

Managing Subscriptions

I can't login to my customer account, it says it is not recognised?

Can I change the bow style on my subscription?

Can I update my shipping address or credit card details?

Can I cancel my subscription?

Can I add extra bows to be shipped with my subscription?

How do I convert my headbands to clips?

Gift Subscriptions

Can I get a gift subscription?