Unfortunately due to covid-19 we are experiencing large delivery delays.
Australia Post have advised to expect up to an additional 7 business days on top of the regular time frame at the moment. Letter post (how our subscription is sent) will also only be delivered ever 2 days to metro areas. We have seen parcels take 2 weeks within the same state.
DHL are advising at least an extra 25 business days on top of the regular time frame. Flights have been cancelled all over the world and in some locations post is being held for 14 days in quarantine before being delivered.
I wish I could hand deliver them all safely, but please know once you get your shipment email they are on the way and I’m so grateful for your patience at this crazy time!
We are located in Melbourne, Australia and ship worldwide using AusPost & Sendle & DHL.
Depending on the option selected approximate postage times are between 2-10 business days.
Standard Delivery Estimates:
VIC and NSW: 4-7 Business Days
TAS, SA and QLD: 7-9 Business Days
WA and NT: 9-12 Business Days
International residents (sent with DHL International):
International Delivery Estimates:
NZ: 5-7 Business Days
USA: 10-14 Business Days
Canada: 10-14 Business Days
China: 7-11 Business Days
France: 7-10 Business Days
UK: 6-10 Business Days
Rest of World: 9-12+ Business Days
Tracked post is more costly but you have the peace of mind that you can follow your order, this does not effect the delivery timeframe.
Standard post DOES NOT include tracking.
All our bows are handmade to order and will be sent within 7 working days (please allow 10 working days during peak releases and times of the year)
If you need your bows by a specific date, please shoot me an email and I will do my best to make it happen!
Shipping is free within Australia and AUD$3 Worldwide
Bows start shipping on the 28th of each month (or next business day)
Yes! All the bows in our shop are available to everyone except the monthly bow set, which is exclusive to our members.
The clips are designed for the side your daughter wears the bow. eg. If she wears it on HER right it will be a right clip.
Our headbands have been carefully selected so they will stretch as your little girl grows. They are made from super stretchy nylon so they will be comfortable and won't leave a mark on your bubs head.
Please use this chart for an approximate size comparison. The bows are hand-tied so there may be slight variances in actual dimensions and can vary from fabric to fabric.
Our system will automatically combine your order if you use the same name and address and the order has not been shipped yet! The extra shipping will be refunded.
I am unable to combine orders with the subscription. With the number of subscriptions and bow options on the site, it gets very complicated trying to isolate orders to add extras. I hope you understand xx
If you have waited the estimated delivery timeframe and your package has not arrived, please email me at email@example.com so I can look into it for you.
I start shipping the monthly bows on the 28th of each month. It can take a couple of days to get through the packing, but you should have a shipment email before the start of the month.
You are charged for your first set of bows when you sign up. The subscription automatically renews on the 18th of each month unless skipped or cancelled.
We ship worldwide! Shipping if free within Australia and a flat rate of AUD $3 worldwide for the subscription.
The bows are usually revealed between the 6th and 10th of the month, sometimes a little later but always before you're charged! I'll always give you the chance to opt out of the month if they're not quite your style before you pay.
Yes! Once you're part of the club you get all the benefits. Simply use the code SUB-DISCOUNT to save 30% off all singles.
Currently the only bows that can be included with the subscription order are the specific bows listed as an 'add-on' in the subscription portal. I package the orders on my own and it gets very complicated isolating orders to include extras. Hopefully this is something I can include in the future!
This following video is a quick look at managing your subscription.