Unfortunately due to covid-19 we are experiencing large delivery delays.
Australia Post have advised to expect up to an additional 7 business days on top of the regular time frame at the moment. Letter post (how our subscription is sent) will also only be delivered ever 2 days to metro areas. We have seen parcels take 2 weeks within the same state.
DHL are advising at least an extra 25 business days on top of the regular time frame. Flights have been cancelled all over the world and in some locations post is being held for 14 days in quarantine before being delivered.
I wish I could hand deliver them all safely, but please know once you get your shipment email they are on the way and I’m so grateful for your patience at this crazy time!
We are located in Melbourne, Australia and ship worldwide using AusPost & Sendle & DHL.
Depending on the option selected approximate postage times are between 2-10 business days.
Standard Delivery Estimates:
VIC and NSW: 4-7 Business Days
TAS, SA and QLD: 7-9 Business Days
WA and NT: 9-12 Business Days
International residents (sent with DHL International):
International Delivery Estimates:
NZ: 5-7 Business Days
USA: 10-14 Business Days
Canada: 10-14 Business Days
China: 7-11 Business Days
France: 7-10 Business Days
UK: 6-10 Business Days
Rest of World: 9-12+ Business Days
Tracked post is more costly but you have the peace of mind that you can follow your order, this does not effect the delivery timeframe.
Standard post DOES NOT include tracking.
All our bows are handmade to order and will be sent within 7 working days (please allow 10 working days during peak releases and times of the year)
If you need your bows by a specific date, please shoot me an email and I will do my best to make it happen!
Shipping is free within Australia for the 3 bow set and $2.50 for a Lola Subscription. If your order contains both the 3 set and Lola, shipping will be free.
$6 to the US and $5 to the rest of the world.
Yes! All the bows in our shop are available to everyone except the monthly bow set, which is exclusive to our members.
The clips are designed for the side your daughter wears the bow. eg. If she wears it on HER right it will be a right clip.
Our headbands have been carefully selected so they will stretch as your little girl grows. They are made from super stretchy nylon so they will be comfortable and won't leave a mark on your bubs head.
Please use this chart for an approximate size comparison. The bows are hand-tied so there may be slight variances in actual dimensions and can vary from fabric to fabric.
If you have waited the estimated delivery timeframe and your package has not arrived, please email me at email@example.com so I can look into it for you.
I start shipping the monthly bows at the start of each month. It can take a couple of days to get through the packing, but you will receive a shipment email as soon as they are on the way.
If you purchased other bows at the time of placing your first subscription order, all the bows will be sent together with your subscription.
You are charged for your first set of bows when you sign up. The subscription automatically renews on the 25th of each month unless skipped or cancelled.
We ship worldwide! Shipping is free within Australia for the 3 bow set and $2.50 for a Lola Subscription. If your order contains both the 3 set and Lola, shipping will be free.
Shipping is $6 to the US and $5 to the rest of the world.
The bows are usually revealed around the 18th of the month, sometimes a little later but always before you're charged! I'll always give you the chance to opt out of the month if they're not quite your style before you pay.
Yes! Once you're part of the club you get all the benefits. Simply use the code SUB-DISCOUNT to save 30% off all singles.
Yes! Please login to your subscription dashboard and select ADD-ON's. This will process the additional bows with your subscription order.
The Lola subscription is a ONE bow a month subscription. It can be purchased on it's own or added on to the regular bow subscription.
The bow will be our classic size Lola bow. (The larger size - approx 12 x 15cm)
That will be an option in the customer portal when a Lola is included in the months regular subscription set.
You can add this option to swap the Lola in your regular subscription to the Larger size.