How does the Lola Subscription work?
The Lola subscription is a ONE bow a month subscription. It can be purchased on it's own or added on to the regular bow subscription.
What size is the bow in the Lola Subscription?
The bow will be our classic size Lola bow. (The larger size - approx 12 x 15cm)
I saw the 'Upsize your Lola' option. What is that about?
That will be an option in the customer portal when a Lola is included in the months regular subscription set.
You can add this option to swap the Lola in your regular subscription to the Larger size.
When do the monthly bows ship?
I start shipping the monthly bows on the 28th of each month. It can take a couple of days to get through the packing, but you should have a shipment email before the start of the month.
When do I get charged?
You are charged for your first set of bows when you sign up. The subscription automatically renews on the 18th of each month unless skipped or cancelled.
Where do you ship and how much is shipping?
We ship worldwide! Shipping if free within Australia and a flat rate of AUD $3 worldwide.
When do you reveal the monthly bows?
The bows are usually revealed between the 6th and 10th of the month, sometimes a little later but always before you're charged! I'll always give you the chance to opt out of the month if they're not quite your style before you pay.
Can I use the subscriber discount even if I skip the month?
Yes! Once you're part of the club you get all the benefits. Simply use the code SUB-DISCOUNT to save 30% off all singles.
How do I make changes to my subscription?
This following video is a quick look at managing your subscription.