When do the monthly bows ship?
I start shipping the monthly bows at the start of each month. It can take a couple of days to get through the packing, but you will receive an email confirmation the minute they are on the way.
When do I get charged?
You are charged for your first set of bows when you sign up. The subscription automatically renews on the 25th of each month unless skipped or cancelled.
Where do you ship and how much is shipping?
We ship worldwide!
Shipping is free within Australia for the 3 bow set and $2.50 for a Lola Subscription. If your order contains both the 3 set and Lola, shipping will be free.
Shipping is $6 to the US and $5 to the rest of the world.
When do you reveal the monthly bows?
The bows are usually revealed between the 14th and 18th of the month, sometimes a little later but always before you're charged! I'll always give you the chance to opt out of the month if they're not quite your style before you pay.
Can I use the subscriber discount even if I skip the month?
Yes! Once you're part of the club you get all the benefits. Simply use the code SUB-DISCOUNT to save 30% off all singles.
How do I make changes to my subscription?
This following video is a quick look at managing your subscription.